GCC is a world leader in AI usage — but that comes with risks

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GCC is a world leader in AI usage — but that comes with risks

GCC is a world leader in AI usage — but that comes with risks
Firms need to consider ways to retrain existing workers at risk of AI displacement. (Shutterstock image)
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Generative AI was one of the hottest topics at the World Governments Summit in Dubai this week. And it is no wonder: The launch of ChatGPT in November 2022 sparked a frenzy of interest in generative AI around the world that has only grown stronger since.

But few regions have shown more excitement for the technology than the Gulf Cooperation Council area. In the UAE and Saudi Arabia, for example, 74 percent and 68 percent of workers respectively said they use generative AI in some capacity at least once a week.

That is according to a 19-nation survey of more than 25,000 employees conducted in November by my firm’s think tank, the Oliver Wyman Forum. Only India was higher, at 83 percent. The global average, meanwhile, was already high at 55 percent.

This strong showing for the GCC region has been years in the making. Qatar, Saudi Arabia and the UAE have all been leaders in establishing national AI strategies, which were in place long before the arrival of ChatGPT.

Countries in the region are also investing heavily in generative AI foundational models.

But while the GCC is a world leader in generative AI adoption, regional companies are not always keeping up in training employees to use the tools safely.

In the UAE and Saudi Arabia, 61 percent and 57 percent of workers respectively said the training their companies provide was insufficient, according to the survey data. In Qatar the figure is 62 percent, tied with Mexico for third place in the world behind China and Singapore.

The combination of intense interest in generative AI among workers and sometimes insufficient company guardrails poses potential risks for GCC business leaders, from data loss and misinformation to talent retention.

Most urgently, companies need to provide clear guidelines and high-quality training to protect sensitive data. Some 92 percent of UAE workers, for example, said they have exposed company data by using generative AI tools at some point.

These capabilities, like analyzing a dataset, summarizing internal reports or transcribing meeting notes, promise massive returns in productivity. But they also bring data risks that business leaders must manage both quickly and aggressively.

While the GCC is a world leader in generative AI adoption, regional companies are not always keeping up in training employees to use the tools safely.

Nick Studer

And then there is the issue of talent. Despite GCC workers’ intense interest in generative AI and its potential to enhance productivity, they are also among the most anxious about its consequences.

Some 82 percent of UAE workers, for example, said they are concerned that generative AI will make their jobs redundant — greater than the global average of 60 percent.

Employers also need to be transparent about how generative AI will impact hiring and capacity to discourage workers from fleeing unnecessarily.

They can address the issue by providing clear and regular communications about how the technology will change the world of work.

Companies could follow the proactive example of one global tech company, which recently decided not to fill positions that generative AI is likely to eliminate in the next five years.

Firms should also consider ways to retrain existing workers at risk of AI displacement. One major retailer, for example, recently launched an AI bot that can handle run-of-the-mill customer questions, so it retrained call center workers to become interior design advisers.

Foreseeing and responding to such challenges clearly has a vital role to play in policymaking, as does defining clear goals and objectives. As such, governments across the region have been planning for this transformation for years.

Qatar’s National AI Strategy includes pillars on talent attraction strategies and the changing landscape of employment. The UAE’s strategy, launched in 2017, has eight key objectives, including those on strong governance, developing a fertile ecosystem and enabling world-class research.

In Saudi Arabia, the National Strategy for Data and AI has set clear objectives, including attracting $20 billion in investments in data and AI, enriching data and AI entrepreneurship to create 300 startups, and empowering institutions so that the country ranks among the top 20 in terms of scientific contribution. All of these goals are earmarked for 2030.

Used wisely, AI can be a powerful tool to enable the global workforce to get more done. But to unlock its full potential, business leaders must provide the upskilling, clear protocols and transparency necessary to ensure those workers are reassured, educated effectively and well-prepared for the future.

Nick Studer is president and CEO of the global management consultancy Oliver Wyman Group.
 

 

Disclaimer: Views expressed by writers in this section are their own and do not necessarily reflect Arab News' point of view

Saudi Arabia issues 36k investment licenses since Vision 2030 launch

Saudi Arabia issues 36k investment licenses since Vision 2030 launch
Updated 21 min 26 sec ago
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Saudi Arabia issues 36k investment licenses since Vision 2030 launch

Saudi Arabia issues 36k investment licenses since Vision 2030 launch

RIYADH: Saudi Arabia has now issued more than 36,000 investment licenses, a five-fold rise compared to the overall active permits before the launch of Vision 2030. 

According to the government-backed Invest Saudi platform, the Kingdom witnessed an 118 percent growth in entrepreneurial license issuance in 2024 compared to the previous year, while permits in the wholesale and retail trade sector increased by 123 percent during the same period. 

The Kingdom launched the Invest Saudi initiative to attract foreign direct investment by offering incentives, streamlining regulatory processes, and facilitating partnerships. 

As part of this, the Kingdom updated its investment law in August to ensure enhanced protections for international investors, including adherence to the rule of law, fair treatment, and property rights, while ensuring robust safeguards for intellectual property and facilitating smooth fund transfers.

“Saudi Arabia is growing steadily in achieving remarkable milestones and attracting investments, exceeding the targets of Saudi Vision 2030 with exceptional results in license issuance and the growth of promising sectors,” said Invest Saudi on X. 

It added that the most licensed sectors since the launch of Vision 2030 are manufacturing, construction, professional and scientific, as well as wholesale and retail trade, and information and communication technology. 

Invest Saudi further said that the Kingdom has surpassed its regional headquarters target outlined in the Vision 2030 program, as more than 500 international firms have established their Middle Eastern base in the country.

The Kingdom’s regional headquarters program provides benefits for international firms, including a 30-year exemption from corporate income tax and withholding tax on headquarters activities for companies, as well as discounts and support services. 

Some of the major companies that have launched their regional headquarters in Saudi Arabia include US-based multinational investment banks Morgan Stanley and Citi Group, as well as BlackRock Inc., Northern Trust, Bechtel, and PepsiCo. 

Invest Saudi is supporting the Kingdom’s National Investment Strategy, which is aiming to increase FDI by more than 20x from SR17 billion ($4.5 billion) in 2019 to SR388 billion in 2030.

It is also targeting increasing investment from 22 percent of GDP in 2019 to 30 percent by the end of the decade.


Wildfire sparks panicked evacuations in Los Angeles suburbs

Wildfire sparks panicked evacuations in Los Angeles suburbs
Updated 15 min 11 sec ago
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Wildfire sparks panicked evacuations in Los Angeles suburbs

Wildfire sparks panicked evacuations in Los Angeles suburbs

LOS ANGELES: Firefighters on Wednesday battled a ferocious wildfire in Los Angeles suburbs, home to many Hollywood celebrities, which devoured buildings and sparked panicked evacuations as hurricane-force winds fueled rapid blaze growth.
Frightened residents abandoned their cars on one of the only roads in and out of the upscale Pacific Palisades area, fleeing on foot from the 3,000-acre (1,200-hectare) blaze engulfing an area packed with multimillion-dollar homes in the Santa Monica Mountains.
Firefighters used bulldozers to push dozens of vehicles — including expensive models such as BMWs, Teslas and Mercedes — to one side, leaving many crumpled and with their alarms blaring. Some celebrities posted comments and pictures on social media platforms.
More than 1,400 firefighters were on the ground, with hundreds more on the way, California Governor Gavin Newsom said.
US media reported one firefighter among several injured in the Palisades.
Hundreds of firefighters swarmed the area, attacking the blaze from the ground and the air, while crews worked through steep terrain to cut back vegetation and create firebreaks.
“Extreme fire behavior... continues to challenge firefighting efforts for the Palisades Fire,” with winds gusts up to 60 miles (95 kilometers) per hour expected to continue through Thursday, said the LA fire department in its latest update.
Around 30,000 people were ordered to evacuate the fast-spreading flames, which leveled multiple homes as powerful winds spread embers far and wide.
Velma Wright, 102, was evacuated from a care facility as embers and flames approached in Pasadena, an AFP photographer saw, from where dozens other residents were moved.
Trees and vegetation around the prestigious Getty Villa Museum were burned, but the structure and collections were spared, the museum said in a post on X.
The Getty, set up by US oil billionaire and collector J. Paul Getty and one of the world’s richest art museums, houses Greek and Roman antiquities in a replica Roman country home.
Actor James Woods posted a video on X showing flames engulfing trees and bushes near his home as he got ready to evacuate, and shortly afterward said all the fire alarms were going off.
“I couldn’t believe our lovely little home in the hills held on this long. It feels like losing a loved one,” Woods said.
Across town, on the northern edge of Los Angeles, another fire broke out in Eaton Canyon, near Pasadena, quickly consuming 200 acres (81 hectares) Tuesday night, according to Angeles National Forest officials.
The city of Malibu west of Los Angeles told its residents via social media post to “prepare to evacuate quickly if fire conditions worsen. Evacuate now, especially if you need extra time or have pets/livestock.”
US President Joe Biden — who was in Los Angeles for a planned announcement on new national monuments — said he was “being frequently briefed on the wildfires” and has offered “any federal assistance that is needed.”
Vice President Kamala Harris, who has a house in California, said she was praying for “fellow Californians who have evacuated.”

The fire erupted midmorning and swelled quickly, taking many residents by surprise.
One man, who gave his name as Gary, told broadcaster KTLA that hot ashes were raining down on his community of Sea Ridge.
“There was smoke in the distance, and I was assured that it would not come over the hill... Five minutes later, it’s coming down the hill,” he said.
“Everyone panicked, that’s when everybody made a run and went to go and pack their houses up.”
Evacuee Kelsey Trainor said she saw the fire explode in size as she was fleeing.
“By the time we got to the bottom of the hill, which is about two or three miles, there were flames on both sides of the road, and it became gridlocked,” she said.
“No one knew what to do. Everyone was honking their horns. There’s flames all around you.
“I could see people walking with suitcases, with their dogs, children. An elderly woman was really visibly upset and in tears.”
Pacific Palisades resident Andrew Hires told AFP he got a text alerting him to the fire as his child was at the dentist about to have a tooth extracted.
“We pulled off the mask and ran to the car,” he said.
The fire came as the area was being hit by seasonal Santa Ana winds that forecasters said could develop into the worst windstorm in a decade, with gusts of up to 100 miles (160 kilometers) an hour expected.
“This looks pretty, pretty concerning,” said meteorologist Daniel Swain.
“And what’s going on now is only just the beginning, because weather conditions are going to get a lot worse.”
With a huge pall of smoke visible over the whole of Los Angeles, events throughout the area were canceled, including a red-carpet premiere of Jennifer Lopez’s new film “Unstoppable.”
Wildfires are an expected part of life in the US West and play a vital role in nature.
But scientists say human-caused climate change is altering weather patterns.
Southern California had two decades of drought that were followed by two exceptionally wet years, which sparked furious vegetative growth — leaving the region packed with fuel and primed to burn.


Pakistani health authorities confirm last polio case of 2024, bringing last year’s tally to 69

Pakistani health authorities confirm last polio case of 2024, bringing last year’s tally to 69
Updated 26 min 2 sec ago
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Pakistani health authorities confirm last polio case of 2024, bringing last year’s tally to 69

Pakistani health authorities confirm last polio case of 2024, bringing last year’s tally to 69
  • Wild poliovirus type 1 case has been confirmed in Tank district of northwestern KP province
  • The health ministry says the case was originally identified in 2024, as per its control room

ISLAMABAD: Pakistan has confirmed another case of poliovirus in its northwestern Khyber Pakhtunkhwa (KP) province, health authorities said on Wednesday, identifying it as the last case of 2024, as it was detected last month, bringing the nationwide tally for the year to 69.

Polio is a paralyzing disease with no cure. Multiple doses of the oral polio vaccine and completion of the routine vaccination schedule for all children under the age of five are essential to provide high immunity against the disease.

The Regional Reference Laboratory for Polio Eradication at the National Institute of Health (NIH) Islamabad confirmed the wild poliovirus type 1 (WPV1) case in KP’s Tank district, marking the fifth case reported from the district in 2024.

“On Jan. 7, the lab confirmed a case from Tank,” the health ministry said in a statement. “Pakistan is responding to the resurgence of WPV1 [in 2024] with 69 cases reported so far.”

It said in a separate message it was counting the new case along with the ones that emerged last year since “it was isolated/detected in 2024 as per the control room.”

The Pakistan Polio Program organizes several mass vaccination campaigns annually, delivering the vaccine directly to people’s doorsteps.

On Jan. 6, Pakistan concluded a week-long anti-polio drive in southwestern Balochistan, which reported the highest tally of 27 cases last year.

The health ministry said the first nationwide polio campaign of this year is scheduled to take place from Feb. 3-9, urging the parents to ensure the safety of their children by welcoming the vaccinators.

Pakistan’s polio program began in 1994 but efforts to eradicate the virus have since been undermined by vaccine misinformation and opposition from some religious hard-liners, who say immunization is a foreign ploy to sterilize Muslim children or a cover for Western spies.

Militant groups also frequently attack and kill members of polio vaccination teams.

In the early 1990s, the country reported around 20,000 cases annually, but in 2018, the number dropped to eight cases. Six cases were reported in 2023 and only one in 2021.


Iraqi archaeologists piece together ancient treasures ravaged by Daesh

Iraqi archaeologists piece together ancient treasures ravaged by Daesh
Updated 27 min 20 sec ago
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Iraqi archaeologists piece together ancient treasures ravaged by Daesh

Iraqi archaeologists piece together ancient treasures ravaged by Daesh

NIMRUD: A decade after jihadists ransacked Iraq’s famed Nimrud site, archaeologists have been painstakingly putting together its ancient treasures, shattered into tens of thousands of tiny fragments.
Once the crown jewel of the ancient Assyrian empire, the archaeological site was ravaged by Daesh fighters after they seized large areas of Iraq and neighboring Syria in 2014.
The precious pre-Islamic artefacts destroyed by the jihadists are now in pieces, but the archaeologists working in Nimrud are undaunted by the colossal task they face.
“Every time we find a piece and bring it to its original place, it’s like a new discovery,” Abdel Ghani Ghadi, a 47-year-old expert working on the site, told AFP.
More than 500 artefacts were found shattered at the site, located about 30 kilometers (19 miles) from Mosul, the city in northern Iraq where IS established the capital of their self-declared “caliphate.”
Meticulous excavation work by Iraqi archaeologists has already yielded more than 35,000 fragments.
The archaeologists have been carefully reassembling bas-reliefs, sculptures and decorated slabs depicting mythical creatures, which had all graced the palace of Assyrian King Ashurnasirpal II nearly 3,000 years ago.
Seen from above, the pieces of the puzzle gradually come together. Shards of what just several years ago was a single artefact are placed side by side, protected by sheets of green tarpaulin.
Bit by bit, the image of Ashurnasirpal II appears on one bas-relief alongside a winged, bearded figure with curly hair and a flower on its wrist, as the restoration brings back to life rich details carved in stone millennia ago.
Another artefact shows handcuffed prisoners from territories that rebelled against the mighty Assyrian army.
Partially reconstructed lamassus — depictions of an Assyrian deity with a human head, the body of a bull or a lion and the wings of a bird — lay on their side, not far from tablets bearing ancient cuneiform text.

“These sculptures are the treasures of Mesopotamia,” said Ghadi.
“Nimrud is the heritage of all of humanity, a history that goes back 3,000 years.”
Founded in the 13th century BC as Kalhu, Nimrud reached its peak in the ninth century BC and was the second capital of the Assyrian empire.
Propaganda videos released by IS in 2015 showed jihadists destroying monuments with bulldozers, hacking away at them with pickaxes or exploding them.
One of those monuments was the 2,800-year-old temple of Nabu, the Mesopotamian god of wisdom and writing.
IS fighters wreaked havoc at other sites too, like the once-celebrated Mosul Museum and ancient Palmyra in neighboring Syria.
The jihadist group was defeated in Iraq in 2017, and the restoration project in Nimrud began a year later, only to be interrupted by the Covid-19 pandemic and restart in 2023.
Mohamed Kassim of the Academic Research Institute in Iraq told AFP that “until now, it has been a process of collection, classification and identification.”
About 70 percent of the collection work has been completed at the Assyrian palace site, with about a year’s worth of fieldwork left before restoration can begin in full force, said Kassim, noting it was a “complex operation.”
His organization has been working closely with Iraqi archaeologists, supporting their drive to “save” Nimrud and preserve its cultural riches, through training sessions provided by the Smithsonian Institution with financial support from the United States.

Kassim said that the delicate restoration process will require expertise not found in Iraq and “international support” due to the extent of the “barbaric” destruction in Nimrud.
“One of the most important ancient sites of the Mesopotamian civilization,” according to Kassim, Nimrud is a testament to a golden age of “the art and architecture of the Assyrian civilization.”
The site was first excavated by archaeologists in the 19th century and received international recognition for the immense lamassu figures that were taken to Europe to be exhibited in London’s British Museum and the Louvre in Paris.
Other artefacts from Nimrud have been on display in Mosul and Iraq’s capital Baghdad.
The site has also attracted figures like British author Agatha Christie, who visited there with her archaeologist husband.
On a recent tour of Nimrud, Iraq’s Culture Minister Ahmed Fakak Al-Badrani hailed the “difficult” work carried out by archaeologists there, collecting broken pieces and comparing them to drawings and photographs of the artefacts they attempt to reconstruct.
The vast destruction has made it impossible, at least for now, to ascertain which antiquities were stolen by Daesh, the minister said.
And the process will take time.
Badrani said he expects that it will take 10 years of hard work before the marvels of King Ashurnasirpal II’s palace can be seen again, complete.


Fakhar Zaman confident of returning for Pakistan at the Champions Trophy

Fakhar Zaman confident of returning for Pakistan at the Champions Trophy
Updated 08 January 2025
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Fakhar Zaman confident of returning for Pakistan at the Champions Trophy

Fakhar Zaman confident of returning for Pakistan at the Champions Trophy
  • Zaman criticized the PCB before Babar Azam was rested for two England Test matches
  • PCB also issued a show-cause notice over Zaman’s social media post supporting Azam

ISLAMABAD: Fakhar Zaman is confident of returning to international cricket after eight months when Pakistan hosts next month’s Champions Trophy.
Fakhar hasn’t played international cricket since Pakistan’s first-round exit from the T20 World Cup last June and subsequently missed out on central contract with the Pakistan Cricket Board for the first time in eight years.
“People don’t know that after the T20 World Cup I got sick,” Fakhar explained to the Vipers Voices podcast as he prepared to play ILT20 for Desert Vipers in the United Arab Emirates. “I was not part of the team because of my medical condition, but now [I’m] 100 percent [sure] I will play for Pakistan.”
The veteran opening batter made headlines when he criticized the national cricket administration just before Babar Azam was controversially rested for the final two home test matches against England late last year due to his inconsistent form in red-ball cricket. The PCB issued Fakhar a show cause notice for his social media post in favor of Babar.
The post didn’t go down well with PCB chairman Mohsin Naqvi, who also expressed concerns over Fakhar’s fitness.
“It cannot happen like that if selection committee is not playing one player, then other players start tweeting to express their displeasure,” Naqvi told reporters at the time. “Players are not allowed to function like this, and we will never allow that. The main issue with [Fakhar] is his fitness test, that he was not able to clear.”
In the absence of Fakhar, Pakistan won three away ODI series over the last two months, beating Australia, Zimbabwe and South Africa under the captaincy of new white-ball captain Mohammad Rizwan.
Back home, Fakhar returned to competitive cricket during the domestic Champions Cup T20 tournament last month and was the third highest-scorer with 303 runs in 10 games at a strike rate of 132.31.
“The plan was to get fully fit and play in the Champions Trophy,” Fakhar said. “I am lucky to be fit right now. I started from the Champions Trophy 2017 and that went really well for me. Now I am very excited for the next edition also.”
Fakhar had a memorable tournament in 2017 when he scored a match-winning century in the final against India.
Pakistan’s latest white-ball sensation, Saim Ayub, made two ODI centuries in South Africa before he fractured his right ankle during the second test at Cape Town last week. Ayub has been ruled out of competitive cricket for at least six weeks, putting his participation in doubt for the Champions Trophy.
The PCB flew Ayub to London from Cape Town on Monday for treatment, and Fakhar said he hoped Ayub recovers in time as Pakistan prepares to host its first major ICC tournament next month in 29 years.
“I hope he [Ayub] will recover quickly,” Fakhar said. “I was thinking to call Saim yesterday, just to talk to him about this injury. Believe me, he is such a great player that if he continues to play for the next four-five years, he will be among the top three players in the world.”
Fakhar will be playing for Desert Vipers in the ILT20 and was the top target for Tom Moody, who is director of cricket with the franchise. Fakhar said he was excited to play alongside West Indies T20 captain Sherfane Rutherford.
“He is one of the best cricketers in the T20 format and I really enjoy seeing him batting,” he said. “I am very excited to be part of this team, and I want to share the crease with him. He is one of the best players, so I am very excited to play with him.”